Industrial Gadgets ActiveX
Support

Software Toolbox offers first-class technical support and consulting services.

Before contacting Technical Support, please do make sure that you have read the product documentation along with any other documentation found on this web site.

Technical support included with license purchase consists of:

  • Installation and setup issues directly related to the product.
  • Answering questions about product functionality and product programming interfaces.
  • Answering questions or addressing issues with sample code included with the product or downloaded from this website.
  • Does not include:
    • Teaching users how to use their container application, though to the extent of our experience with a container, we will help with questions that relate to use of our product with the container or in the case of suspected product issues, of course we defintely are interested.
    • Debugging of user application code.
    • Development of custom application code.

For items not included in standard support, professional services are available - click here for details.

Contacting Software Toolbox for support:

Knowledge base

http://support.softwaretoolbox.com
FAQs:
Frequently Asked Questions (FAQs)

Phone/Fax:

Phone: 704-849-2773 or 1-888-665-3678 (US), Fax: 704-849-6388
8 AM to 5 PM EST (GMT-5).
Licensed users get first priority for phone support.

E-mail

Please enter inquiries through our online system - E-mails to support@softwaretoolbox.com are handled after those entered through the online system.

 

Software Toolbox Inc.
148A East Charles Street, Matthews, NC 28105 USA
Email:
sales@softwaretoolbox.com
Phone: 888-665-3678 (US) or (704)-849-2773 International, Fax: (704) 849-6388
Phone Hours: 8 AM to 5 PM EST (GMT-5), Monday - Friday
Copyright Software Toolbox, Inc. - 1996-2004 - All Rights Reserved Worldwide.

Software Toolbox is a registered trademark of Software Toolbox Inc.